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Live chat software is complete-packaged solution for online interaction. This chat software can be used for live chat, live help, live support, visitor tracking and proactive chat invitations for your products and services. The chat software integrates live chat, click-to-talk function and manages all online interactions. Chat software captures the visitor??™s info on a real time basis and provides opportunity to initiate a communication channel with the visitor to your web site. It provides chat communication interface and accept visitors chat request and enables one-on-one chat. The chat software shows each and every website visitor information including visitor name, IP address, Arrival time and date, Browser used etc. The software allows multiple chat operators to interact with multiple visitors simultaneously in real time. The Website support operators can interact with each other during live chat interaction with visitors. The software Provide the facility of sending live chat sessions to visitors on their specified email address for future reference. An operator has facility of sending Canned Responses, which are predetermined messages for common questions to quickly assist their visitors. Software also provides blocking facility, Operator can easily block IP address of selected website visitors. It also provides backup and restore facility of chat conversation at user specified location that is it Provides ???chat history??? tab that shows all your chatting history details including the chat time and date. The user can easily view visitor typing text before sending it.
Chat software features:
* Easily communicate with website visitor.
*Solve customer queries within seconds.
*Increase your product sales.
*Better customer support.
*Increase customer satisfaction.
*Make new customers.
*Interact with online visitor anytime and anywhere around the world.
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